| Address: | Noida sector 18 | | Website: | Www.joyalukkas.in |
I purchased platinum ring from Joy Lukas in April 2019 worth Rs 30000/ while selling the salesman told me there is very nominal deduction in the value of platinum and I reiterated if I sell it exchange my ring so he assured me that I will be getting Rs 27000
But when I visited today to Joy Lukas store Noida sector 18 the same store from where I purchased.
There was another salesperson who calculated the value to be Rs 14000 approx.
I was shocked and complaint about it but the guy told me sorry he could not do anything as this is company policy.
I am okay with the policy but why can’t you tell all the details while selling why are you making fake promises to the customer
This is really un professional and unethical I won’t visit Joy Lukas store ever in my life nor will I recommend anyone.
And I want full exchange value as I was promised while I did purchase the ring excluding gst and nominal charges which was told to me Was this information helpful? | 
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