[Resolved] Jukaso Journeys — Cheating and fraud by Jukaso Journeys Rakesh Verma Pune. | |||||
My Wife received a call from Sandeep Kanojia requesting that we have an extraordinary offer for family vacations just for that day at hotel Fortune Inn viman Nagar Pune especially for us, they said it will take just 10 mins and no commitment required, then a college girl took us through a presentation of how great Jukaso is and kept asking lots of questions on how we spend our vacations.. then A Rakesh Verma said he is the partner at Jukaso Journeys and offered unbelievable deals.. when we said no, can't decide right now, will get back later, he showed emails and pictures of customers who were so happy with Jukaso club, and said this was last day, we said no, not today, then offered gold gym membership form next day (which never happened), said if we don't like he will refund full amount, and showed an email of customer thanking him for refund.. on refusal he kept reducing the price and finally gave offer of Rs 65000/- for 3 yrs family vacations, said this was their base price only to gain customer trust. So we were finally defrauded of our money by Rakesh Verma creating a picture of a riskfree payment, the membership kit never came, no gold gym membership, kept changing commitments, then since this PMT was made through a cc they gave a cheque to refund the card interest, this change bounced, they kept giving excuses and could not give any vacations also, so we disputed the transaction on my card and sent an email to cancel the membership and a full refund, there was no reply, then got confirmation over The phone by Rakesh verma that I will get refund, when visited in front of customers Rakesh gave a refund cheque which keeps getting bounced due to insufficient funds every time they ask to deposit, now Sandip Kanojia says he has left Jukaso and Rakesh has kept his phone's off. Reading all the complains on this forum shows that this is a well planned protocol to fraud people by Jukaso Journeys and these people just don't have any regard of law neither care of any financial and psychological consequences to the people they are defrauding .. and it is such a shame that after this huge number of complains, Jukaso Journeys and partners Rakesh Verma, Sandeep Kanojia and team have easily just shut the makeshift office the are still running free maybe running the same operation at another location... I Need my full refund ASAP Was this information helpful? | |||||
May 30, 2017 Complaint marked as Resolved omplaint was mrked as resolved by the company with a short meaningless and scripted email, asking me to contact them again on the standard customer response contacts which were useless when i contacted them the first place i have no faith in this company now and believe that they have no intention to gve any vacations and i just want my money back...
This is the meaningless and semi marketing email which the company has audaciously sent me as resolution.. they have not even cared about sending the membership cards, my gym membership as promised after taking my money, and talking about vacations again..
i want my money back...
THIS IS THE RESOLUTION I RECEIVED FROM JUKASO,
)
Jukaso Journeys Customer Care's response, Apr 21, 2017
Dear Member,
Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too.
For further any queries you can also reach us on below number and e-mail Id
Toll Free No. :- 1800-103-0203
E-mail Us On : [email protected]
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team Jukaso Journeys customer support has been notified about the posted complaint. Verified Support Apr 21, 2017 Jukaso Journeys Customer Care's response Dear Member, Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too. For further any queries you can also reach us on below number and e-mail Id Toll Free No. :[protected] E-mail Us On : [protected]@jukasojourneys.com https://www.facebook.com/journeysbyjukaso/ https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos https://twitter.com/journeys_jukaso Best Regards, Response Team | |||||
 2 Comments | |||||
Comments
Hi Abhijit,
We plan to raise FIR against Rakesh verma, Can you mail me your contact details on [protected]@gmail.com
Thanks in advance
We plan to raise FIR against Rakesh verma, Can you mail me your contact details on [protected]@gmail.com
Thanks in advance
Vaishu@sachin's reply, Jan 24, 2017
Hi Summit,
We will share our contact details as well, Rajesh Verma is the same guy which gives so many false commitment .
We will share our contact details as well, Rajesh Verma is the same guy which gives so many false commitment .
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+91 89 1305 0100 [Jukasotel]
+91 54 2240 6667 [Varanasi]
+41 338 221 543 [Hotel Gasthof Schonegg]
I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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I will be also register my complaint against them. It is our heard earned money gone to some fake company and it is crime.
The sales person also left company and says they are not getting salary, but I feel they keep creating new company name and start new business.
We need to also register complaint in EOW and cyber crime police station which is near station.
please send your contact information to [protected]@yahoo.co.in if you would also like to join.