[Resolved] Jukaso Journeys — No Membership offered and No refund by Jukaso Journeys Group

amned

Address:	Pune, Maharashtra, 411014
Website:	jukasojourneys.com

We had first received telemarketing call on 18-June-2016 in morning saying “Fortune Inn by Jukaso – ITC hotel group invited us for Dinner with offering free 4 vouchers holiday stay in group of hotel’s to their Journeys Resort Pvt Ltd by Jukaso from Fortune Inn by Jukaso, Viman Nagar, Pune Office. Marketing team ensured that I am on track to attend the meeting.

Sales Executives invited & explained the holiday / timesharing scheme with lucrative offers under name of “Journeys Resort Pvt Ltd by Jukaso” an Fortune Inn By Jukaso group company & showed us Fortune.

Sandeep kannojiya (team lead) offered me 5 yr membership for 110000/- INR.
These people assured me that you will receive joining kit in 15-30 days.
I inquired about joining kit after 45 days and he assured me that you will get in day or 2. Till date I didn't any kit from them.

I made payment from credit card and it levied 15% interest on total amount. I was not agreeing to pay interest part so He issued me 4 cheques and when I put it in bank, all the cheques are bounce and reason being "No cash in Account".

Contact number:
Sadeep kannojiya : [protected], [protected]
Rakesh: [protected]

Many a times they do not pick up their mobiles and if at all they pick up, they give some weird accuses like I will speak to concerned person and get back to you but no one call me up till date.

I strongly suggest to all, never take any membership from Jukaso journey as their representatives are making false promises.

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May 23, 2017

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2017

Jukaso Journeys Customer Care's response Dear Member,
Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too.
For further any queries you can also reach us on below number and e-mail Id
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team