Jukaso Journeys — Non refunding of rs 20000/- by jukaso resorts pvt. Ltd.

Address:Agra, Uttar Pradesh

Got several
Call from jukasojouneys miss swati (M [protected]
& [protected]) informed me that “you won a prize of 2 night & 3 days
Free stay in jukaso properties with breakfast” & invites me to collect the
Gift voucher from hotel solitaire hariparwat crossing m g road agra.In last i
Visited there on 10th october 2014. Where mr puneet shukla offered me a scheme
Of 7 night 8 days stay with breakfast every year till 5 years in jukaso
Properties and also through dea in other properties. Costing rs 50000/- or 2400
Pm emi for 24 months and this is diwali time so you got a 32” led. Scheme was
Includes dea gold card for three years validity, club member ship & so may
Others, i was accepted the scheme & paid rs 20000/- by credit card. This
Was also informed me that this amount is refundable till the welcome call. On
Inquiry from jukaso journey customer care, it comes in my notice that miss
Simta rao allotted me the scheme of 3 night/4 days in pink session instead of
The above scheme and there are no jukaso property in a&n, j&k. I
Applied for cancellation my proposal dated 12.10.2014 & refund the amount
Of rs 20000/-. Kindly take the matter with jukaso for refunding the amount of
Rs 20000/-. However, i was assured that full amount is refundable, if withdrawn
Within 10 days & i have applied for refund within 4 days of the proposal
I. E on 12.10.2014. I have sufficient documentary proof therefore t i am
Thinking to lodge an fir against this cheating.
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Jukaso Journeys customer support has been notified about the posted complaint.
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Sir, your complaint has been resolved or not. Actually i planning was planning to take the scheme of 25 years, i was told about this scheme. Please reply

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    Jukaso Journeys Phone
    +91 89 1305 0100 [Jukasotel]
    +91 54 2240 6667 [Varanasi]
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