Jukaso Journeys — Refund of 10 years membership pending

Abhi15kp

Mar 26, 2023

Address: Gurgaon

Took 10 years membership of Jukaso Journeys for Rs.1, 60, 000/- on 31.05.2016 and used the services for 2 years after which their list of properties started getting smaller and finally it became ad-hoc basis broker company of hotel booking where they started taking booking request on case to case basis and never confirmed any booking with listed hotel/property.

Frustrated with their services, when I asked for membership cancellation and refund of the amount, Ms. Payal Khanna ([protected]) gave me a post-dated cheque of Rs.1, 60, 000/- dated 20th July, 2021 which finally bounced and since then I haven't got any resolution or refund.

Everytime I contact Ms. Payal Khanna, she asks me to wait and that she will find a solution, it's been another 2 years of follow-up and now I don't have any patience left.

In case I still don't get my refund, I'll file an FIR and consumer court case to get my due amount.

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Comments

Abhi15patel

from Chandigarh, Chandigarh

Apr 18, 2023

It's been 24 days and there has been no revert on my complain.

Abhi15patel

from Chandigarh, Chandigarh

Apr 27, 2023

It's been 30+ days and there has been no revert on my complain.

Abhi15patel

from Chandigarh, Chandigarh

Jul 27, 2023

I was shocked to know that Payal Khanna is also one of the Directors at Journeys Resorts Pvt Ltd and all these years she was pretending to be just an employee who is trying her best to help me get my refund. But she was actually playing as a double agent to keep me pacified so that I don't complain legally against Journeys Resorts Pvt Ltd as she would also be answerable then. What a fraud!