My withdrawal request has been processed but the funds have not been credited to my account .my withdrawal date 18 Jan 9.01 am.my withdrawal id 36183321.my user id B12490. please help me sir.
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Junglee Rummy customer support has been notified about the posted complaint.
We would like to inform you that your withdrawal request id 36183321 has already been processed by us on[protected] at 19:05:57. As per the bank's processing time, it may take 5 working days(excluding Saturday & Sunday) to credit these funds into your bank account.
In case you don't receive the funds in the specified timeline, please send us your recent bank statement in PDF format (from the date of withdrawal to till date) so that we could take it up with the bank.
Sir this is My unique (Case number- 07843561)
Which I got on 18th January.
I have withdrawn Rs.7000 from my rummy account. My withdrawal request id is 36183321. (2023-01-18) was processed at 09:01 AM.
Then I got a reply.
Please follow the following turnaround time for various status of withdrawal
-Pending-24 hours for the status to be updated.
-InProgress-72 working hours from the time of status update for the bank to process, depending upon the bank's processing speed.
-Failed-48 hours for the withdrawal to be reprocessed from our end.
But today the money has not been deposited in my bank account since 9 days have passed.
Iam Send bank statement of registered bank account (withdrawal request date to current date)
and action taken report so far.
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Thank you for writing back to us!
We would like to inform you that your withdrawal request id 36183321 has already been processed by us on[protected] at 19:05:57. As per the bank's processing time, it may take 5 working days(excluding Saturday & Sunday) to credit these funds into your bank account.
In case you don't receive the funds in the specified timeline, please send us your recent bank statement in PDF format (from the date of withdrawal to till date) so that we could take it up with the bank.
Best regards,
Team Junglee Rummy
Sir this is My unique (Case number- 07843561)
Which I got on 18th January.
I have withdrawn Rs.7000 from my rummy account. My withdrawal request id is 36183321. (2023-01-18) was processed at 09:01 AM.
Then I got a reply.
Please follow the following turnaround time for various status of withdrawal
-Pending-24 hours for the status to be updated.
-InProgress-72 working hours from the time of status update for the bank to process, depending upon the bank's processing speed.
-Failed-48 hours for the withdrawal to be reprocessed from our end.
But today the money has not been deposited in my bank account since 9 days have passed.
Iam Send bank statement of registered bank account (withdrawal request date to current date)
and action taken report so far.