[Resolved]  Jupiter Hospital — refund less amount of deposit

Address: Pune, Maharashtra, 411045

My mother is admitted in jupiter hospital pune from 21/09/2018 to 23/09/2018. We have deposited 5000/- as a security deposit. On the day of discharge, they said that you have to pay 2550/- as per insurance claim. I asked about security deposit of 5000/- and tell them to cut from security amount. They refused to cut it from security amount by saying that this will refund to you after getting confirmation from insurance company. I paid 2550/- on the day of discharge. After one and half month when i went there to collect my security amount of 5000/- they returned only 2450/- by saying that you have not paid amount of 2550 /-. I had shown them the bill where it also mentioned that 2550 is paid by patient. But they refused to return 2550 amount saying that show me the receipt.
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Nov 29, 2018
Complaint marked as Resolved 
Resolved by Jupiter Hospital immediately.
Jupiter Hospital customer support has been notified about the posted complaint.
 
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    Jupiter Hospital Phone
    +91 22 2172 5523
    +91 22 2172 6666
    +91 22 2172 5555
    Jupiter Hospital Address
    Eastern Express Highway, Thane, Maharashtra, India - 400601
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