Just Dial Company — Cheating by justdial | |||||
Hi, I have a concern with justdial. I had upgraded my account on 25th Dec (alongwith the change in Bank account details). It was promised to me by 'Shubham' (from Justdial), that the money will not be deducted from my previous Bank account. I had confirmed this from him number of times. And then I agreed to pay even extra amount for this upgradation (Q[protected]X4L). But unfortunately, same thing happened on 15th Jan'16. Money has been deducted from both of my accounts. I didn't expect this from Just Dial company. I called Shubham no. of times, he didn't pick my phone. I complained this to the company (talked to Meena Khosla, Manpreet etc), but all in vein. Then again after posting to consumer forum, I got a call from Neha in Customer Care on 24th Feb, regarding the issue. She told me that someone from management team will call me within 24 hours, but no-one called me up!. This kind of irresponsible behaviour is not accepted and expected from the company like JustDial. Please look into this. Regards, Radhika Bansal Was this information helpful? | |||||
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