[Resolved] Justickets — Deducted balance but ticket not booked

Teja Arendala

from Tanuku, Andhra Pradesh

Address:	Chennai, Tamil Nadu
Website:	www.justtickets.com

Sir,
I had done booking for ninnu kori [telugu movie]. At godavarikhani, srinivasa theatre. While booking one seat that is in balcony k09 seat no. Payment is done, but there ia no response from your side and rs 94.70 deducted... Please look into this matter seriously... I have done this transaction through [protected] phone no... And visa card. My name is teja.

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Aug 8, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2017

Justickets Customer Care's response Hi Teja,

Thank you for writing in to us.

We are really sorry for the inconvenience caused.

There seems to have been a problem with one of your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

We have also resent the ticket confirmation for the successful booking.

In case of any further assistance or clarification on this issue, please write an email to [protected]@justickets.in. We shall look into it right away.

Assuring you the best of our services always.

Regards,
Justickets Team

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Comments

sivakumar jagadish

from Giddalur, Andhra Pradesh

Hello sir I booked 4 tickets for Ninnu korey
On 07/07/2017.I want to cancel the order.
Please help me

Justickets Customer Care's response, Jul 12, 2017

Verified Support

Hi Sivakumar,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

gsainadh

from Hyderabad, Telangana

Hi,
I have just making the payment.in this process the payment was successful from my banker but the ticket wasn't confirmed.

the reference number for the transaction is[protected]
Mobile Number - [protected]
Email : [protected]@gmail.com

Justickets Customer Care's response, Jul 25, 2017

Verified Support

Hi Sainadh,

Thank you writing into us!

We would like to understand more about this. Please explain your request with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team