[Resolved] Justickets — didn't get confirmation message or mail for booking and the money transferred from my debit card

Sathish Raavan

from Vijayawada, Andhra Pradesh

Address:	Visakhapatnam, Andhra Pradesh
Website:	jisttickets.in

Dear justickets i have booked 5 tickets for jai lava kusa movie on 22-9-17 at sri kanya theatre heaven 9:45pm show.
I got conformation from my bank that your money was transferred to justickets that is almost 838 rupees for four tickets but i got no confirmation from justickets so my money was transferred but i got no message or any mail. So... Please refund my amount.

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Nov 6, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Sep 22, 2017

Updated by Sathish Raavan Name : Sathish Kumar
Mail : [protected]@gmail.com
Mobile no : [protected]

Verified Support

Oct 05, 2017

Justickets Customer Care's response Hi Sathish,

Thank you for writing in to us.

Your transaction has failed and the refund shall happen automatically through the gateway.

incase of delay please write an email to [protected]@justickets.in, we shall look into it right away.

Regards,
Justickets Team

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Comments

maniyam karthi

from Khargon, Madhya Pradesh

Plese refund the money to my own mobikwik account [protected]

Justickets Customer Care's response, Oct 5, 2017

Verified Support

Hi Maniyam,

Thank you for writing in to us.

We are really sorry for the inconvenience caused.

There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

In case of any further assistance or clarification on this issue, please write to [email protected]. We look into it right away.

Assuring you the best of our services always.

Regards,
Justickets Team