[Resolved] Justickets — Extra Tickets booked without my authorization

saigeethika

from Hyderabad, Telangana

Address:	Ranga Reddy, Andhra Pradesh, 500019
Website:	www.justickets.in/hyderabad

Hi Team,

I have purchased ticket for premam on oct8 for one person in cinepolis mall, Malkajgiri. After completion of booking i saw amount of Rs.501 is deducted from my account and i received a message of three tickets. which is quietly unacceptable. Kindly cancel those tickets and refund the amount.
Booking code : WGRHHDK, email ; [protected]@gmail.com

Thanks
geethika

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Nov 10, 2016

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2016

Justickets Customer Care's response Hi Geethika,

Thank you for writing in to us. Unfortunately, due to our guidelines, we are unable to provide the option of cancelling tickets that have been booked. The best option would be to reach out to the theatre and ask if it will be possible for them to help cancel the same.

Regards,
The Team AT Justickets.

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Comments

Venu09!

from Surat, Gujarat

I have to cancel my tickets which are booked for wrong theatre

gowtham manukonda

from Rajahmundry, Andhra Pradesh

Booked movie tickets in rajahmundry, but we r not intimated. Money debited from my sbi card but tickets were not booked
location - Rajahmundry
Movie - Majnu
Theatre - Nagadevi, 6.15 pm show

Satya bhel

from Anantapur, Andhra Pradesh

Sir i was booked wrong timing tickets so please cancel my ticket as much as possible. Please do needful. My tecket no. Is 72E4C45F.