[Resolved] Justickets — I can't receive confirmation message and mail

santoshthulluri

from Guntur, Andhra Pradesh

Address:	Guntur, Andhra Pradesh, 522101
Website:	Just tickets.in

I book two movie tickets at guntur tomorrow 11:15am in your website. I pay the money through my SBI debit card. I have not receive any messages. Please send the confirmation message or refund my amount to my bank account. Thanking u. Contact mobile number [protected]. And email ID [protected]@gmail.com. please send the confirmation message and email to me.

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Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2016

Justickets Customer Care's response Hi Santosh, Thank you for writing in to us. There seems to have been a problem with your transaction and your booking was unsuccessful. If money has been debited from your account, it will be refunded automatically within the next 5 -7 working days. We have launched the Justickets wallet and urge you to try the same as it helps you book tickets faster. Additionally, in the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet. Sorry for the inconvenience and we look forward to your continued patronage. Regards, The team at Justickets