JustLikeNew.in — Mobile phone given for repair twice, took two weeks n returned back damaged handset and issues unresolved

Address:	New Delhi, Delhi, 122011
Website:	www.justlikenew.in

Aweful experience with this company. A bunch of crooks and theives running this company and totally unprofessional. I had given my phone mi3 for display change since it got damaged. It also had a stuck sim tray n was told that it'll be sorted too for an additional rs. 500 and the display change charges where rs. 2500. I agreed upon this and told them to go ahead with the job.
After countless calls, n unresponsive numbers of their call centres n delhi office where the phone was taken for repairs. It finally arrived after a week.
To my surprise, the phone came back with an extremely substandard aftermarket display and the bottom touch android buttons where not lighting up.In mi3 the touch capacitive buttons are backlit, though working but back light was screwed.
The phone had scratch marks all over the housing, the display had glue residue around it.
It had gaps all over the top area between the glass n the housing. Where in one could easily pry open the display with just his/hers fingernails.
If that wasn't enough, they had also broken/cracked the bottom speaker grill.

Now the 2nd issue, the stuck sim tray, i was told they would have to brake open the sim tray and a new sim tray would be installed. I had agreed on it.
To my surprise the new sim tray was just loosely fitted n now wasn't even locking up properly like it should. Also, the phone was not detecting any sim and neither the sim tray was ejecting with the ejector pin.
I had sent the phone again n was told by the head of the delhi office, mr. Anand that pls resend your mobile and all the issues will be sorted.
Now again it took them exactly a week and i had been calling this mr. Anand all this while and again no answer from him or anyone else from his team or customer care dept to tell me the status of my phone.
Now after a week i get a call from the delivery n pick up boy of theirs who had picked up my phone that, they are unable to solve the sim issue and they will give the phone back as it is n refund the rs.500 they had taken against sim tray replacement. The phone was delivered to me today n all issues like the cracked speaker n touch button backlight not working etc remains and i have non working phone with a new substandard display n non working sim tray.

Now i asked the delivery guy who will be held accountable for this fiasco and he said there is only one person, mr. Anand and he is out of town for the past one week, when he's back, u can talk to him or call our customer care for complaints, which no one answers n if they do, it doesn't help as they tell u too call the delhi office directly. They are completley useless.
I didn't have the time or energy to fight with him n just took the phone fr now. So sheer waste of time, money and energy with the bunch of crooks justlikenew.In
Aweful experience and would tell everyone reading this message to not fall into their trap n spoil your expensive phones n stay away from this company.
Repair id - 4446659
These are the company details and contact nos n person who was handling my case, his mobile.
Www.justlikenew.in
Toll free[protected]
Contact person - delhi office - mr. Anand - [protected]