[Resolved]  Justlikenew Technologies [JLNTPL] — Horrible service - never recommended.

Website:www.justlikenew.in

Hello,
I gave my iphone 5 for screen and speaker repair to justlikenew repair. Pick up it self took a month, my initial call was on sep 17 and my mobile was picked on nov 11. A man named manjunath (Mobile number: +[protected] picked up my device. My device was delivered on nov 15 without doing any repair. I was surprised to see my device with the same condition. I was charged 2900 inr for doing nothing. I called up the customer care and raised my concern. They asked me to return the phone, so they could fix the device. This was on the same day (Nov 15, 2016). After which i haven been following up with the customer care with no updates. I received my device on dec 7, 2016. Device still looks the same with some minor changes. I told the delivery guy that i will make the payment only after checking the device.

Surprisingly bangalore operations were pestering me to make the payment and made about 6-8 calls. The women i was talking from bangalore was rani and was very rude behaviour. She was yelling on the phone and probing to get the customer annoyed. Very bad communication and frustrated because of the not making the payment. I kept my calmness and disconnected the phone.

Anyway as a customer i made the payment and i believe, have to run around with the same people until i fix the my device competely. Not advisable i guess...

I am sharing the phone picture for your reference. Please do not go with justlikenew repair.

To be honest i should have read the review before giving it. I made a mistake and giving you all the heads-up
+3 photos
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Jan 30, 2017
Complaint marked as Resolved 
JustLikeNew Technologies [JLNTPL] customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2016
JustLikeNew Technologies [JLNTPL] Customer Care's response
Hi Sunil
We regret the inconvenience caused to you. Could you please share your order id. We will look into the details and get back to you
Thanks
Customer Service, JustLikeNew.in
Complaint comments 

Comments

My issue was resolved. I got a call from the customer representative from Hyderabad asking for the details of the issue. I was told the employee Rani working in Bangalore was terminated. It was not only who had issue with rani, there were other customers having the similar issue with the Rani.

Syed (customer relations) I thank you for all the support and service. Cheers

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    JustLikeNew Technologies [JLNTPL] Address
    704, Krishna Complex, Tilak Road, Abids, Hyderabad, Andhra Pradesh, India - 500001
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