| Address: | Valsad, Gujarat, 396195 |
: i purchased and installed a kitchen chimney from above agency model no base mx 60 on 23.07.2015. The chimney broke down on 07th april 2016 and i lodged a complaint with the agency on 08.04.2016, complaint number : at0033. I had been following with the agency for attending to the complaint as i ahd been facing problem with kitchen fumes daily. But neither the personnel nor the company staff called to enquire about the problem, finally in the 1st week of june a personnel came and diagnosed the problem as motor burned out and need to be replaced, but still now the said problem is not solved neither the new motor has come, by caling the customer care number thay have assigned a new complaint number: hr1636. I am totally fed up with kaff. The product is under 5 years warranty. Please help me.
Kaff customer care no: [protected]
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