Kalyan Silks — Not responding for return

Address:

Nagpur

We received saree from Kalyani silk on september 15 2021 after paying Rs.1499.After opening the parcel we saw the ordered saree, but the material used for saree was very cheap quality, so within 15 min we mail them about return of saree and also did sms on whatsapp number[protected] regarding the return.we did thrice mail to kalyani silk but till date they had not replied.I think they must be waiting to complete seven days so that they will reply that seven days had gone so we cant take back as per return policy.
I think they are fooling people by just doing social advertisement.
Very worst company.