Kapsons India International — Non replacement

shreshth2013

from Ghumarwin, Himachal Pradesh

Address:

Patiala

I purchased a cloth from kapsons showroom in Patiala on 09.01.2021 and asked them whether it will be changed if there is any size issue. They informed me that it will be exchanged. But when I approached them on 13.01.2021 for exchange of article due to size issue they advised me to show the bill only then it will not be exchanged as policy has been changed today itself that without bill no article ille . At the time of exchange no such policy was there.

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Kapsons India International customer support has been notified about the posted complaint.