Karbonn Mobiles — Defective Cell Phone : Titanium S3

Address:

Visakhapatnam, Andhra Pradesh

Hello Team, My Name is Abhishek Srivastava from Visakhapatnam. I ordered a cell phone, Karbonn Titanium S3 from Snapdeal in the month of March and just after the use of 1 month, the phone started having problems. I am mostly busy in office and hardly used my phone, Did not install any app or anything. The touch pad became paralyzed and defective. The speaker phone was spoiled and started giving trouble. The earphone also spoiled and defective. I gave my phone to the service center and they are just giving me a run around and making me run from post to pillars. Its been more than a month and they have just been delaying further and no sign of getting it back. I claim for a replacement phone or a reimbursement of full money. I spoke to the manager of the service center and the actual karbonn Manager and they were very rude and said parts not available in stock and will update once comes. I am going to file a case in the consumer court and seek their assistance as karbonn company is not safeguarding customer interest. Arun cell care, dondaparthy, vizag ph no. [protected] Manager Name : shiva ph no.[protected] Karbon district manager name Shravan : phone no, [protected] I am now raising this query in the head office complaint and writing to them. When i call the head office in Bangalore, no one seems to be bothered answering. Abhishek Srivastava Visakhapatnam, [protected] Job sheet no.kjaspap156415k881