Karbonn Mobiles — Harassed by karbonn mobile service center

Address:

Lucknow, Uttar Pradesh

after all the harassment i ad to face, i again went to the service center, and once again i was harassed saying that the service of the product purchased online will serviced in some other center.

had somebody picked up the ph and gave me the exact details about my cell getting serviced in a particular center, i would have not got so harrassed.

further it has been told that it will take a month to get it serviced, while the problem identified as need to software updation.
which should not take more than an hour.
i am not able to understand why such a problem in getting a small service.

why was this not mentioned in the site that Karbon does not provide service.