[Resolved] Karbonn Mobiles — i want my phone Back | |||
My name is abhjeet, I have a phone Karbonn S5 with IMEI NO- [protected]. There was some problem in my phone’s touch Screen (half touch is not working).Due to this I had submit my phone to service center (AMBE Electronic sector 18 Noida )in 1 Feb 2014, they promises me to give it back in 15 days but when I visit again they said your phone need to be repair in head office which takes 15 more days gave customer care contact number [protected] for info. On march 2nd week when I call at customer care number they said we receive you phone in head office in 6th of march so it required 15-18 days more After 20 day I call at customer care no, and I got reply due to unavailability of parts it takes 10 more day but they will defiantly dispatch my phone, after 10 days I call again and got same reply. Now it have been almost 6 month has been passed but I did not get the phone when I call today at customers care no he said it takes some more time. Please do the needful Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Karbonn Mobiles customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Sir,
My phone karbonn a99 is under warranty period.
it had problems of low battery back up, automatic switch off switch on, charger disconnects automatically
So i gave it to the service center for repair. They said in about 30 days you will receive your phone .i
I had given my phone on 7-8-2014; but now about two and a half months had passed and i have still not received my phone.
karbonn company and its service centre really disappoint me..
What to do please give me guidence
Job sheet no. KUASCDL010J43
EMI no. [protected]
My phone karbonn a99 is under warranty period.
it had problems of low battery back up, automatic switch off switch on, charger disconnects automatically
So i gave it to the service center for repair. They said in about 30 days you will receive your phone .i
I had given my phone on 7-8-2014; but now about two and a half months had passed and i have still not received my phone.
karbonn company and its service centre really disappoint me..
What to do please give me guidence
Job sheet no. KUASCDL010J43
EMI no. [protected]
Phone not repair not come
Sir when phone come its 1.5 month goneCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 98 3114 2413 [Delhi]
+91 80 4089 4888 [Bangalore]
+91 88 0089 8828
D-170, Okhla Industrial Area, Phase-1, New Delhi, Delhi, India - 110020
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My phone karbonn A99 is on service centre since 7th august 2014.
Job sheet no. KUASCDL010J43
EMI no. [protected]
There is no responsible response given to me for this matter from service centre.
I just want my phone back