Karbonn Mobiles — not giving exect date of delivery and not pick up help line no

Address:

Ludhiana, Punjab

I give set carbon platinum s5 plus on date 15/1/2015 for repair in under warranty. They say to give back my set after 20 to 25 days and we will call u for ur set of it come before it time.or u can call us on our contact no[protected] for u set status.I call on this no lot lots of time but no body pick the phone.today it's 26/02/2015 today i go to this service centre and ask for my seT but they says the network is not good the server is down come tomorrow. so please i request you to solve my problem as soon as possible. [protected]