Karbonn Mobiles — phone stopped working in just 3 days

Address:

Vadodara, Gujarat, 390019

I purchased karbonn a1 indian from paytm mall it stopped working on third day paytm is telling your cant return defective product only damaged (Frankly i cant figure out the difference) karbonn is telling you need to take it to its service center which is nearly 200 km away i live in vadodara which is a big city still they dont have a service center here.

Well i am thinking to go to customer protection bureau.
If you have any guidance please guide me.

Harshil shah