Karbonn Mobiles — Worst Service from Karbonn Mobiles

Address:

Chennai, Tamil Nadu

I am Ramesh Kumar Press Reporter from Chennai, I have handedover my A26 Karbonn mobile for repair on dated 28/11/2014 at DEPROSYS TECHNOLOGIES - CHENNAI within 9 months from the date of purchase. At the time of submission of mobile they told me it will take time 10-15 days to get it repaired, but once, after 15 days I have called them for my mobile set, they again told me that it could not get repaired so please contact after 15 days, again after 15 days they told me that the mobile set has not come & then I call to customer care, they told me to wait as maximum period company take for repair is 2 months & you have to keep patience for 2 months. Now more than 2 months has gone, Even after taking continuous follow up with them i m not getting any revert/status about my cell phone. I request you to refund the cost of my phone or replace it with brand new cell phone. Hope for immediate action in this. Service centre Information : JobSheet No: KJASPTN0021114K4345, MOBILE MODEL: A26, IMEI/ESN1:[protected], IMEI/ESN2:[protected] Regards RAMESH KUMAR, PRESS REPORTER - CHENNAI