| Address: | 331, Iscon Emporio,Nr.Star Bazaar,Satellite,Ahmedabad-380 015 | | Website: | www.karmahospitality.in |
Dear sir,
We have purchased 5 years and 2 years extended membership for 30 nights by Mr. Prakash([protected]) Mr.shishir([protected])Mr.parthjani([protected]) Mr. Vivek ([protected]) from (karma resorts and hospitality company Ahmedabad) they came at hotel ramada gandhidham -gujarat
At the time of purchase they offered us 30 nights including breakfast & dinner for 7 years period national &international 4star & 5star resorts
Also they offer 4N/5D fully paid goa trip including to and fro air fare from ahmedabad to goa for 2 adults and 1 child and air port transfers atgoa air port and breakfast, lunch & dinner
Also they offered air tickets booking anywhere in india forRs.1899/- including all taxes for 2 yearsperiod
Also they offer membership cost Rs.106131/- on my credit card for 36 EMI But my Emi arededucted with interest and GST oninterest and total amount is more than 128500/- For this mr.shishir told me that after 3 Emi your allinterest amount will be cashback intoyour credit card account, and you will be cost onlyRs. 106131/- We have all call recordings for the same with us as a proof.
After 4th EMIwhen cashback not received in my creditcard account we try tocontact mr.shishir but he not responded our calls, while wereach to theirahmedabad office, office person divyaraj told us that company isnot liable for cashback your interest amount, also he informed us that your membership is only for 30 nights stay with in india only notinterenational and complementry goa trip for 3 nights only, air tickets are notwritten in your membership. We told him that companyrepresentative Mr. Prakash([protected]) Mr.shishir([protected]) Mr.parthjani([protected]) Mr. Vivek([protected]) at thetime of purchase told us that you please finish company verification call whatever they ask just agree that and takeyour Id and passwordand creat your account, after that whatever we offer you we will add in your account. Now theyare not receive mycalls and not answeredme and company said that we fired them from company. Now we are asking for our money backrefund from company hence we have not taken any company service, we have paid total credit card amount including interest Rs. 113677/-but company is not answering our callsreply, they are ignoring our calls, we try to contact company owner Mr.Alpesh ([protected]) for our refund but he also not answering our calls. We have file police complaint against them for our refund. police give them notice to come at police station gandhidham but they are giving excuses and not coming to police station.
We are in very much stress and day to day our mental condition going depressed due to this company, you are our last hope to get our money back Kindly do the needful for the same.
Regards,
Wasim Chauhan
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