Karnataka State Road Transport Corporation [KSRTC]

[Resolved] Karnataka State Road Transport Corporation [Ksrtc] — Poor quality of bus. Charged double the fare

Senthilg17

from Puducherry, Puducherry

Address:	560019
Website:	www.Ksrtc.in

I have booked the ticket in Ksrtc from bangalore to pondicherry. KSRTC Bus: PNR:J54768928, Journey Date:23/12/2015, Trip Code:2133BNGPOC, Bus Number:KA-1063. Have paid Rs.620 per ticket. Whereas normal fare is Rs.350. Bus broke up down near hosur. They were charging the double the fare and sending a bus which was about put it in scrap. 2 hrs we were waiting in the midnight. That too in forest reserve area. Very Poor Service. They are not bothered about passengers. Just want to make money during holiday season.

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Complaint marked as Resolved

Verified Support

Dec 28, 2015

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir, We are in receipt of your complaint and details has been examined. The service pertains to Bangalore central division. Hence your complaint has been forwarded to concerned authority . For more information please contact [protected]@ksrtc,org. We regret to the inconvenience caused to you and solicit your co-operation in this matter. Regards, Awarar support.