Karnataka State Road Transportation Corporation — money taken, seat not booked

Address:

Chitradurga, Karnataka

Sir, I had booked an online ticket to travel from Bangalore to Kottayam on the Karnataka state road transportation corporations online website. I booked the ticket on 5/01/15 to travel on the date 11/01/15. After paying the amount of 1046rs I did not get the confirmation message and also the amount was taken from my account. Later when I checked the seat also was not booked. Kindly do the needful.