[Resolved]  Karuna Hospital — ICU Night Service Issue

Address:

Mumbai

Team,

My Mother (Shobha Tiwari ) is admitted to Karuna Hospital Borivali in ICU due to oxygen level issue on 30th March 2023 at night.

Whole night we were not allowed to visit or see my mother as per hospital ICU rules.
In morning when we visited and saw my mother at 11:30 am, she was crying saying taking me home I'm fine. When we asked what happened she said whole night from 2 am no single hospital staff was available. Bell was not working and she was in condition that she can't shout loud to call someone. She was feeling thirsty and no one was there to give water, she kept waiting till 8 am morning when cleaning staff came she told her that I want to pee and motion, then she did while on bed and due to which her dress and bed sheet was ruined.

Think if a patient who are serious can die due to there negligence.
If this is the case in ICU then think about other services in the Hospital.

Will go to social media and other complaint board for hospitals with this.