[Resolved]  Karur Vysya Bank Limited — Wrong ECS Deductions from My account [protected]

Address:

Hyderabad, Andhra Pradesh

Dear Sir, I found that there are 2 transactions each Rs.3000/- 13th August and 27th August at that time i don't have either cheque book or Debit card to withdraw the money. I called customer care and found the amounts are debited to Bajaj Auto finance. I have not taken any loan from Bajaj Finance or not given any standard instruction to deduct Rs.3000/- from my account. I am not having the cheque book also.As per the instructions given by call centre people i visited bank and enquired about the deduction. At that time either bank manager or field officer not available, as per the information available with staff, they don't have any standing instruction copy towards the deduction from my account and they asked me check with Bajaj Finance.I have raised my concern with bajaj and they responded that they got confirmation from bank stating that there is no ECS deduction from account, i have attached the mail received from Bajaj. When i login into the net banking i found that there is a ECS return due to insuffiecient funds in my account and bank charges debited to my account. I have raise this issue with the customer care of KVB through mail and complaint over phone also. But ther is no responce and i have given the written complaint to the branch manager-Pragathi Nagar-Hyderabad in september 1st week and till now there is no responce as well as communication on this issue. Due to this activity i loss Rs.6000 as debited to Bajaj Finance and bank charges debited from account. Please enquire about the deductions and payback the total amount including the charges to me. Regards, Ravindra Kumar, mobile number: [protected]