Kaveri Travels — non maintenance of correct papers of bus

Address:

Hyderabad, Andhra Pradesh, 500061

I m naresh,

I have booked two tickets two hyderabad to chennai..in the name of naresh and rajgopal. Aet number is l5&l6..
Below is the tickets details..

-mticket-
Hyderabad to chennai
Tin: d2fjemdh
Pnr: kaveri4376832-kche-30
Travels: kaveri travels
Dep time: 11:15 pm, 08-dec-2017
Seats: l5, l6
Primary passenger name: v naresh
Gender: male
Boarding pt: l. B nagar.

They told bus will depacher at 11 pm.. But it was depacher at 12:15am.. Saturday.. After reaching at nellour to chennai highway.. Rot as stoped the bus due to mom manage of proper permit papers..

Here we r suffering from last 3 hours.. Still now these people not given any alternate vechale...

This is water service...