Kazo — Product not received

Its a big disappointment, , I'd ordered a a pair of earrings a month back and its still not there. please look into the matter order number #[protected] Product Code: 112946 I request them to either return the money or send the product. placed on 27 September 2016 18:35:05 IST Judith Earrings 112946BLNA Grand Total Rs 690.00. I'd tried calling them on the customer care number[protected] no one picks up the call and on writing a complaint just a mail saying "This is an auto-generated email that confirms that we have received your query." comes and no comes after this message. please look seriously into the matter.