Kerala Water Authority — False reporting that water meter not working

Address:

Thiruvananthapuram, Kerala

My water connection consumer number: krk/429/d (Id [protected]) under nedumangad section.
From the demand notice for the water bill, kwa reported that my water meter is not working. I would like to inform that the water meter is working.
It is surprising to note that in a previous occasion also, kwa made the report that the meter is not working and believing the report, i changed the water meter. But later, i understood that it was working.
I may request you, kindly look in to the matter of faulty reporting and making unnecessary trouble to the consumer.