Kerala Water Authority — Water wastage and blocking common road

Address:

Palarivattom p o

Some consumers are taking water from public pipe and refilling their water tank everyday by using an hosepipe. This pipe was situated nearby a road but now it is replaced into one person's land compound. How is that possible?
And these people are used to wash cloths and washing their vehicles and bathing their children nearby.
Please take immediate actions as soon as possible.