Khadi Gramodyog Bhavan — Exchange policy

Address:

Khadi bhavan ,gopalapuram ,chennai

I purchased among other things rs 3100 worth of readymade ladies kurtas.total purchase about rs 10000/-when i wanted to return the clothes because they were ill fitting i had a very bad time.not the service .but the policy of exchange .i was compelled to buy only ladies garments; if not, running material where there was little choice .i could not exchange it even for other items like towels or other product ranges..i returned the product within 6 hours of purchase..why am i compelled to take only garments for exchange, instead of any item offered in the bhavan or even cash back .why would i want to go back when there are choices in shopping like amazon..when i want to support and use native products you make me lose money .please change the policies of exchange ..this happened on 21st nov in gopalapuram chennai bhavan