Khaitan Electricals — water motor

Address:

Agra, Uttar Pradesh, 282010

My water motor is not working since september4 and i raise the complain on khaitan toll free number on 5 th of september and they give me complain number with the commitment that it will resolve in 4 working days and i also personally visited the dealer from whom i bought on 10 of september and he is also not giving me any response. Thus i am getting mentally haras as we all need water to survive and they are not even care about the after sales services. Today it's almost 17 days i am providing the message received from khetan below

Dear customer, your complain no. Is ksc595916. Please provide bills xerox to avail free warranty service. On satisfaction, give happy code kh3551488 to engineer

Kindly look in to the matter on priority as its a mental torture and necessary action shud be taken with compensation