Khazana Jewellery — Purchase with online payment reg
P
pratimadash
Sep 30, 2023
Oct 5, 2023
This thread was updated on Oct 5, 2023
Address:
Berhampur Ganjam Odisha
, I had a gold scheme and after closure period, I purchased gold and started a new scheme for Rs10000/ on 29.09.2023.After deduction of the scheme amount I paid the difference amount Rs 34192/-including scheme instalment Rs.10000/-.But the proprietor of the shop at Berhampur Ganjam Odisha did not respond and did not give the ornament on the plea that the amount was directly credited to main office account. Here I am to state that due to network failure I could not remit the money through phonepe. I contacted my son who remitted the amount from his ICICI Bank account through the provided QR code of the khazana store. But till now the shopkeeper is not responding to my request and not handing over the purchased item. It's a sensitive matter, that the ornament was purchased on the Birthday. But the very purpose failed. Pl intervene in the matter. I am attaching the remittance particulars for your reference.
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Khazana Jewellery customer support has been notified about the posted complaint.
Oct 02, 2023
Updated by pratimadash Not resolved yet
Oct 05, 2023
Updated by pratimadash Issue yet to be resolved. Very slow response.
Scheme Ms No. 60Q5457 and Ms No. 60Q5458 closed. Purchased ornament and paid balance amount Rs 34192 online including the new scheme instalment Rs.10000 on 29.
09.2023. But till now billing not done and item not given to us inspite of several requests.
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09.2023. But till now billing not done and item not given to us inspite of several requests.