[Resolved]  Khivraj Bajaj — Service delay and oil leak in new bike

Address:No. 10/2 Kasturba Road opp. to Cubbon Park Police Station, Ashok Nagar, Bengaluru, Karnataka 560001
Website:online.khivraj.com

Job card no 501

Bike given date for service :02/05/23

today day 15/05/23

Issue: 3rd free services and oil leak complaint

the technician said it will take 2-3 days to fix this issue however, when I call the Brach Incharge said Tuesday ( 9th) then said Thursday(11th) when I called he said Monday(15th) and today when I called he says there are many vehicles to fix and it will take time. My question is on what bases the vehicle is treated and it's a brand new bike which is less than 1 year old and why there is an oil leak !! till now the approx bill amount is said to be 5 k, which is not ok with me why should I pay for an oil leak from a brand new bike, ZERO fall and ZERO accidental bike oil leak is not my fault.
Was this information helpful?
No (0)
Yes (0)
May 16, 2023
Complaint marked as Resolved 
The service manager came in person spoke to me and got the issue sorted.
Khivraj Bajaj customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Khivraj Bajaj
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    100
    Pending
    0
    Resolved
    10
    Khivraj Bajaj Phone
    +91 80 4115 4438
    +91 80 6595 9776
    +91 80 4123 0331
    Khivraj Bajaj Address
    No 2 & 11, 100 Feet Road, Hal 2nd Stage, Indiranagar, Bangalore, Karnataka, India - 560038
    View all Khivraj Bajaj contact information