Kia — Sonet Pre Booking (HTX Diesel MT)

I am pre booking Sonet on 9th of August through Celica Kia Howrah. When booking Mr.Anurag Khan, tell me before the Durga Puja festival he delivers the car. But when I query near puja Mr. Anurag said to me it is not possible to deliver before the puja festival, because of in transit my car and not allowed to enter West Bengal due to festival session. As usual I said OK. After that Mr. Anurag promised to deliver me the car this month.

But Now he also said it is not possible to deliver as per he promised to me. As per the company not looking at customer booking, they are sended cars as per their own.

My Pre Booking details are given below:

Registered Name: Amit Adhikari
Registered Phone No: [protected]
Customer Id: C[protected]
Booking Id: B[protected]
Booking date: 9th August 20
Dealership name (where the booking is done): Celica Kia,
City name: Kolkata
Fuel type: Diesel
Transmission type: MT
Colour Selected: Intense Red

Regards,
Amit Adhikari
[protected]/[protected]