Kidzee School — cheating.

Address: Kidzee, Raghuvanahalli, Off Kanakpura Road.

Hello Sir,

I have taken admission for my son in Kidzee, Raghuvanahalli at the start of this year.
I have told them that i am planning to move and would need a transfer in some months. They have a policy of taking Van fee for 6 months at the beginning and for next six months in the middle.
When i spoke to them in the beginning, they told me that the tuition fee will be transferred to the new branch and the Van fee will be refunded to me. I have made this point very clearly in the beginning and they agreed as well. Unfortunately i didn't record the conversation.
I took a transfer at the month of January 2019 and then 4 months Van fees were extra. When i went to get the refund, they refused to give it. After an argument they agreed to pay for 3 months. But they didn't do that. When i called the assistant told coordinator is out of station and will transfer the amount in the month once she is back. Then after a few weeks when i called, she told they refuse to refund. The worst part is they are lying that they never had a conversation about the refund and they never agreed to that. She also threatened me.

And to mention the assistant who agree to me in the beginning is a teacher there. So these are the kind of people teaching and running an educational institution, they what can we expect our kids to become?

I am a single mother who wants to give my son a good education and i must say i am really disappointed that Kidzee had taken advantage of that.
I would appreciate if you could take this complaint seriously and do the needful.

Thanks in Advance...