| Address: | Kidzee Pre School, located at Nati Imli Road, Ramkatora area, Piplani Katra, Jaitpura, Varanasi, Uttar Pradesh 221001. |
Dear Sir/Madam,
I am writing to formally lodge a complaint regarding the inadequate care provided to my daughter, Anayra Gupta, who is currently enrolled in the Play Group at Kidzee Pre School, located at Nati Imli Road, Ramkatora area, Piplani Katra, Jaitpura, Varanasi, Uttar Pradesh 221001.
My complaint stems from the neglectful attitude displayed by the school staff, particularly concerning the hygiene and well-being of my daughter. Despite being aware of my daughter's condition, which includes mild Autism, the school has failed to provide the necessary support and care she requires.
One of the most concerning issues is the negligence regarding the changing of diapers for my daughter. Despite being informed of her needs, the maid responsible for childcare in the school has repeatedly failed to change her diaper, leading to discomfort and, ultimately, rashes for Anayra. This is unacceptable and demonstrates a clear disregard for her basic needs and rights as a student.
Furthermore, I am deeply troubled by the response of the school Principal when I raised this issue. Instead of addressing the problem and taking corrective action, the Principal callously suggested that I remove my daughter from the school, stating that they are unable to accommodate her needs. This is not only insensitive but also discriminatory towards children with special needs.
As a parent, I am appalled by the lack of compassion and professionalism displayed by the school staff. It is evident that they are ill-equipped to handle the diverse needs of their students, particularly those with disabilities. This not only affects my daughter's education but also her emotional well-being and sense of inclusion in the school community.
I urge you to take immediate and strict action against the Kidzee Pre School branch to ensure that such neglectful and discriminatory behavior is not repeated. Every child, regardless of their abilities or disabilities, deserves to receive proper care and support in their educational environment. Failure to address this issue not only jeopardizes my daughter's safety and well-being but also sets a dangerous precedent for the treatment of other vulnerable children within the school.
I expect a prompt and thorough investigation into this matter, followed by appropriate disciplinary measures against those responsible. Additionally, I request that the school be mandated to undergo training on inclusive education practices and disability awareness to prevent similar incidents in the future.
Thank you for your attention to this urgent matter. I trust that you will take the necessary steps to ensure that my daughter, along with other children, can attend school without fear of discrimination or neglect.
Sincerely,
Arpit Gupta
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