Comments
Dear Amaan,
Please accept our sincere apologies for the inconvenience caused to you.
We do not tolerate such behavior from the executives and it is strictly not acceptable for any executive to use any kind of inappropriate language while speaking to the customer.
We want to investigate your case and take appropriate action on the same but to investigate further, we need the below details from you.
1) Chat/Call Recording with the executive
2) Date And Time of the call (You can share call logs screenshot)
3) Name of the executive if you have with you
We do understand your concern and want to help our esteemed customers in such situations.
As you claim to be facing issues making payments, what we can do for you is stop follow-up on your case until 03/04/2023 so that you do not receive any calls or follow-up from our team for payment reminders.
Kindly note that late fees will be charged as per the system on your FAST CASH line of credit during this period.
In addition to this, we would like to inform you that we are also providing you with a special offer to make further repayment easy for you.
We are also offering you a 20% waiver on your late fees. The said offer will be activated in the next 24 working hours, and we suggest you kindly make payment of your pending repayment amount at the earliest possible time without fail.
We request you kindly note that this is not a due date extension & is just a relaxation offered to you by stopping payment reminders/follow-ups
Also, we suggest you kindly contact us 2 days prior from 03/04/2023 so that we could help you with the further relaxation offer.
If you have any questions, please contact us at [protected]@kissht.com so we can check and get back to you with the best possible resolution.
Have a pleasant day ahead!
Thank you!
Team Kissht!
Please accept our sincere apologies for the inconvenience caused to you.
We do not tolerate such behavior from the executives and it is strictly not acceptable for any executive to use any kind of inappropriate language while speaking to the customer.
We want to investigate your case and take appropriate action on the same but to investigate further, we need the below details from you.
1) Chat/Call Recording with the executive
2) Date And Time of the call (You can share call logs screenshot)
3) Name of the executive if you have with you
We do understand your concern and want to help our esteemed customers in such situations.
As you claim to be facing issues making payments, what we can do for you is stop follow-up on your case until 03/04/2023 so that you do not receive any calls or follow-up from our team for payment reminders.
Kindly note that late fees will be charged as per the system on your FAST CASH line of credit during this period.
In addition to this, we would like to inform you that we are also providing you with a special offer to make further repayment easy for you.
We are also offering you a 20% waiver on your late fees. The said offer will be activated in the next 24 working hours, and we suggest you kindly make payment of your pending repayment amount at the earliest possible time without fail.
We request you kindly note that this is not a due date extension & is just a relaxation offered to you by stopping payment reminders/follow-ups
Also, we suggest you kindly contact us 2 days prior from 03/04/2023 so that we could help you with the further relaxation offer.
If you have any questions, please contact us at [protected]@kissht.com so we can check and get back to you with the best possible resolution.
Have a pleasant day ahead!
Thank you!
Team Kissht!
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+91 22 3997 1977 [OnEMI Technology Solutions Pvt. Ltd.]
+91 22 3014 8571
202 Peninsula Centre, Parel, Mumbai, Maharashtra, India - 400012
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Thank you for sharing your concern with us.
We regret to inform you that we are unable to view your contact details in our system.
Kindly, help us with your registered contact details at [protected]@kissht.com so we can check and get back to you with the best possible resolution.
Awaiting your response.
Thank you!
Team Kissht!
You can contact me - +919758562852
Email - [email protected]