Kissht — Loan paid not updated

Kissht — Loan paid not updated

A Aloysia Fernandes Jun 28, 2023 Jul 3, 2023 This thread was updated on Jul 3, 2023

Dear customer care team, This is in regards to my loan that I had taken in February 2023 and paid in May 18, 2023 but a recovery agent showed up today saying my loan is due. As I had deleted the app and due to a phone hack recently I have changed my number so I downloaded app the app today to check it's showing payment overdue please give me a solution. I have attached the payment transaction and also overdue showing on the app. Requesting you to please revert on this email id as soon as possible. +2 photos Was this information helpful? No (0) Yes (0)
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Kissht Customer Care

from Mumbai, Maharashtra

Jul 3, 2023

Verified Support

Dear Aloysia,

Thank you for sharing your details with us.

We have not received any payment with UTR: [protected] from your end and it failed at your bank's payment gateway.

We request you to kindly check your bank statement, if the reversal of the amount has already been received. If not then we request you to kindly contact your bank and raise a dispute or chargeback for the same as the payment will get rolled back to your account by them only.

For further assistance, write us at [protected]@kissht.com so we can check and get back to you with the best possible resolution.

Have a pleasant day ahead!

Thank you!
Team Kissht!