KLN Motors — car dealers

I've purchased a tata tiago from kln motors, ekat thangal and as i'm a believer of auspicious time requested to deliver it on 21st after all necessary works. They agreed also. But when i reached at 1000 hhrs came to know that the car is in transit from the yard nd to my surprise, i've see they were cleaning the exterior and doing vaccine of the interior at around 1025 hrs. I had to take delivery without cleaning without registration nd the fuel they filled around 1050 hrs. I never compromise on service and promises. I'm also working in an organisation where service and punctuality are very much important. I fear how the service will be after this. They have assured me the delivery after registration. That also dint do and told me to keep vehicle today back to their yard for other work. Highy dissatisfied with the services.