Kodak — led tv display issue

Address:

560016

I have bought Kodak LED TV 32 inches on 29th Oct 2018 . Within 3 months the display stopped working - black screen. have raised a complaint with Kodak service center on 29th Jan 2019. Till now (1-Mar-2019) the problem is not resolved.

Complaint Number: JBLR[protected]

I have reached Customer care multiple times, dropped multiple emails no action as taken.

Not sure what is the purpose of warranty if the action is not taken on time.

Thanks
Sridhar
[protected]