[Resolved]  Kolors — Regarding refund

Address:KT road, Bata Showroom building, Tirupathi

I recently joined in kolors tirupathi for hair prp session where your people given an option of bajaj finance.

Two days later, After starting my treatment they withdrawn my blood and centrifuged, after centrifuging my plasma has been not separated instead formed into very thick soild milky yellowish state which is not useful for plasma

After many discussions with doctor from your people they asked me to take a lipid profile test and cbc test and I have done those on the next day, my range values are very high in triglycerides and cholestrol where I am not allowed to do Prp sessions in coming forth days, so I went to your clinic and just requested to stop my EMI from next month as I will be unable to pay from next month because I wll be undergoing for treatment in Apollo where there will lying hectic range of prices on me.

Even I expalined them my life is in risk factor, if I come back healthier we will go with the process as I am still keeping my down payment money with you I am just requesting you to stop my emi's in further days when we start our prp we will go ahead and restart my emi I asked but they are refusing and saying we will shift your package to any of your friends or family which is not an good solution I feel

As an customer review you should precheck everything and test the blood and then join a customer, anything has not been happend and they captured me until I make payment this seems you people are money driven and target driven

I request you to please go through this and find out a correct resoulution and get back to me, you can ask your people the way I behaved politely and asked for stop auto debit Emi

I also got consent letter from bajaj finanace stating that we will stop your EMI's and they asked me to raise a request from your kolors end which is not happening

As a valued customer do me this favour and first let me focus on my heatlh and I will come back to you again after getting much healthier

call me at [protected]
Was this information helpful?
No (0)
Yes (2)
Aug 12, 2021
Complaint marked as Resolved 
Kolors customer support has been notified about the posted complaint.
Verified Support
May 06, 2021
Kolors Customer Care's response
Hi komal rayal,

We are from the Customer Relations Department of Kolors Health Care and we received your feedback in regards to Kolors Health Care. At Kolors Health Care our Customer's satisfaction is o[censored]tmost importance to us. We appreciate if you can provide us your Invoice Number or contact number so that we can retrieve your customer details from our system in order to assist you better. Alternatively, you may also contact us at feedback.cc @ kolorshealthcare.info.

Thank You.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kolors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    394
    Pending
    4
    Resolved
    102
    Kolors Phone
    +91 92 4815 5566
    Kolors Address
    Door No: 46-7-38, Round Park Road, Danavaipeta, Rajahmundry, Andhra Pradesh, India - 533105
    View all Kolors contact information