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Koovs.com / Marble E-Retail Customer Care Contacts

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Last updated Jun 16, 2023
Complaints
406
Resolved
232
Unresolved
174
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Customer Service Contacts

Koovs.com / Marble E-Retail Phone Numbers

Phone
+91 12 4677 0000
38
55

Koovs.com / Marble E-Retail Website

Koovs.com / Marble E-Retail Head Office Address

House No. B-XIX-210, Ghumar Mandi, Civil Lines
Ludhiana
Ludhiana District
Punjab
India
141001

Koovs.com / Marble E-Retail Social Media

Koovs.com / Marble E-Retail Working Hours

Monday 10:00 am - 07:00 pm
Tuesday 10:00 am - 07:00 pm
Wednesday 10:00 am - 07:00 pm
Tuesday 10:00 am - 07:00 pm
Friday 10:00 am - 07:00 pm
Saturday 10:00 am - 07:00 pm
Sunday Closed

Koovs.com / Marble E-Retail Company Representatives

Koovs.com / Marble E-Retail Overview

Latest complaint No refund received has been filed on 16/06/2023. Latest Resolved Order id - K306320, Exchange of product was resolved May 9, 2022. Koovs.com / Marble E-Retail ranks as the #40 most complained about among Clothing, Shoes & Accessories .

Additional Koovs.com / Marble E-Retail contact information

Koovs Marketing Consulting 1st Floor, 77 A, Sector-18, IFFCO Road, Gurgaon 122015
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Recent Koovs.com / Marble E-Retail reviews & complaints(406)

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Zarnab
Jun 16, 2023
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Koovs.com / Marble E-Retail — No refund received

Address:New Delhi

I have been asked to provide bank details multiple times and when i did not receive the refund they said that it has been issued earlier. When asked for transaction id nothing was given. My refund was supposed to be issued on 3 April 2023 and due to come issue I got a mail on 18 April 2023 from Koovs to provide new account details as the amount bounced from the bank account. I gave them the new details and on May 22 2023 when i again contacted...
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Sakshi2247
May 18, 2023
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Koovs.com / Marble E-Retail — Refund not given.

I ordered a tights and returned it the next day. It’s a month now and I haven’t received any refund....
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AshuP1
from Angul, Odisha
May 13, 2023
Jun 16, 2023
This thread was updated on Jun 16, 2023
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Koovs.com / Marble E-Retail — Refund not received after returning.

Its been a month if I have returned my product on 15th April, but not received the refund. And already given my bank details on 27 April. Whenever I am giving mail, reply is coming like - "your refund is in process, we have escalated the request to our concerned team, waiting for confirmation, etc" . This is so much delay in processing a simple transfer to a bank a/c....
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