Kovai Medical Center And Hospital — Radiologist (Anomaly scan 20 weeks pregnancy)

Had an appointment with the Radiology department for today at 11 AM in the morning. Scheduled appointment was given almost a month ago and was confirmed few days back if I'm coming or not. In the beginning at around 1115 hrs, I was told to wait for another 45 mins as there were 05 more patients in the waiting list ( which means I was the 6th patient to undergo scanning). After 45 mins of waiting, I was told to wait for another 15 mins as the doctor was having lunch. But even after 30 mins nobody cared to call up or tell if it was my turn, keeping in mind I'm 20 weeks pregnant and as the weather was very hot today, i was feeling very uncomfortable and restless. After that half an hour, I was called upon & I was again told to wait for another five minutes outside, on which I lost my patience and told the doctor that I cannot take it anymore as its been almost 3 hours since I'm waiting. Later she called me up again and told me that she can't take the scan as the baby is not in the right position to take a scan and i need to take a walk for an hour & then come back. I request you to look up into the matter that why someone can take a patient for granted and personally when I'm paying for my treatment & arrived on time? Moreover please teach your doctors some manners and etiquettes & some general courtesy for a patient who's pregnant, being a doctor you are telling the patient to go and take a walk for 1 hour outside? How is that justified ? Why that stupid attitude with a pregnant patient ? & please convey my message to the doctor (DR. Amuthavalli S, Radiologist) If you are incapable at your job & can't handle few patients, please find a different hospital with lesser patients. Lastly I request the HR Department to please recheck the appointments scheduled, if someone is called upon for the said appointment, the time difference can be at the max for 30-40 mins not 3 hours on the stretch. I'm paying for the services & I have the right to ask. And if the HR cannot do that please let me know, I'll take this matter to the consumer court for legal actions.