KPN Parcel Service — Things missing in luggage

I was send a luggage from Chennai to Marthandam on 23rd Nov 21. While asking they said the luggage will delivered on 24th Nov 21 but it was delivered on 30th Nov only.

Am shocked when i saw my luggage, its opened by someone in office or there employees and took the things which i was packed inside the luggage.

While asking about the opened luggage, their employee said go and do anything, we are not responsible for you luggage.

We are loss and they are in profit by taking customers things cheepy