Kpn Travels — Ticket booked and Staff behaviour

Address:Mumbai

Atmaram travels,
Had booked tickets for wife and mother in law with infant travelling and bus was scheduled to travel at 5pm and at 3pm got call bus is cancelled so they booked in another bus.
Bus Journey from Mumbai to Goa on 24/12/2021, PNR: 548538, Bus No: MH 03 CV 3877 .. Bus name : YamDev
The above seat numbers were in double seat as per the availability on Make my trip seat and when we got into the bus the person said we have to shift to single eat and cannot allow us to seat on double .. either we shift or cancel the booking and move out of the bus.. we had argument with the bus operator as well as make my trip from were ticket was booked but the bus operator person was rude and dis respectful talking to lady and senior citizens old lady. After long argument these people gave double seat at the last of the bus whereas the tickets was of middle seats. It was too late and only ladies traveling so they had no option and took the last seat and travelling now .
We need to complain about Atmaram Travels on this and wants strict action to be taken.

Regards
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Dec 24, 2021
Updated by Roshan S V
The name of Travels .. ATMARAM TRAVELS
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