| Address: | Chennai, Tamil Nadu |
Date of the incident: 26/08/2015, Time:9.45PM
I had booked bus ticket from www.goibibo.com website for my brother. Journey was from Tambaram (chennai) to Ernamkulam (Kerala). I got confirmed ticket which I have attached as the proof. The time of boarding was clearly mentioned in the ticket and it was 21.20 (night).
He didn't get the bus from the place mentioned. I called the number which had been given in the message. He told me that the bus had a break down.Besides I was told that an alternate bus had been arranged which left the place by 8.00 clock(night). It took 45 minuts for my brother to reach the spot and couldnt make to go back to hostel in the night. I didnt get any help for my brother from the site or respective travel services. After some number of trials i understood the travels cant do anything on this. After a long time of waiting in the night my brother left back to hostel by train and train was at 12.00 midnight. When i searched the site it was shown that my brother has travelled!!! I wonder what will happen if it was a girls in the night alone in a town. I want to file a case against the services of the traveling agency for his time and he couldn't make my way home during an emergency.
Nidhin kakkanattu
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