[Resolved]  KSRTC — Awaiting refund for failed transaction of online ticket booking in ksrtc.in

Address:

Bangalore, Karnataka

sir, on 22/9/14, I had booked 6 tickets, round trip from Bangalore to Kukke and return. Total amount Rs.3205; The transaction are OB13187454, OB13180211, OB13180251 The online portal of yours shows it under failed transactions under "My itineraries "; Since 22/9/14, am sending mails to [protected]@ksrtc.org and [protected]@ksrtc.org ; Till now there is no response about the refund. I have been calling all the numbers listed in the website [protected] [protected] [protected] Ext. 283 [protected] [protected] [protected] accounts section officer contact number. Only a person on [protected] answered the phone once ( after trying may be 20 times ) and gave other numbers to follow up. There is absolutely no response and they pick the call and immediately disconnect .I have not only lost the amount for tickets but also call charges and my patience. If the complaint is not addressed, I may need to take another step further to get my money back. with grief an unsatisfied customer.